Case study: ISS Facility Services

Constantly paying attention to a good working posture during screen work is often neglected, especially when the work has to be completed quickly or when a high level of concentration is required.

It is therefore important to focus on the workplace and to furnish it in a healthy way. An ergonomically designed workplace will unnoticeably stimulate you to adopt a healthy posture while working.

ISS has set up the case study "Healthy screen work" in cooperation with R-Go Tools. The purpose of this case study is to study the effect of an ergonomically designed workplace as well as to create awareness about the importance of healthy working in order to prevent work related complaints.

ISS Facility Services is one of the world's largest facility service providers, active in Europe, Asia, South America, North America and Australia with more than 500,000 employees working in some 65 countries. ISS' mission is 'Service performance facilitating our customer purpose through people empowerment'.

R-Go Riser Flexible Laptop Stand

R-Go HE mouse

R-Go Split Break keyboard

Setup

The case study was conducted among a group of ISS employees.

All participants were allowed to test the following products of R-Go Tools:

R-Go HE mouse (version in consultation)
R-Go Split Break keyboard
Riser laptop stand (version in consultation)

The set-up of the case study was as follows:

1. Inventory of the current situation by means of a questionnaire.

2. Instruction by an ergonomist about healthy screen work and the use of ergonomic tools. After the training the tools were handed out.

3. Evaluation: After a few weeks the first evaluation took place in order to assess the first experiences and to give additional tips and advice. After two months an evaluation took place by means of a questionnaire.

Results

R-Go Riser Laptop Stand

Almost all participants were very satisfied with the R-Go Riser Laptop Stand. The main advantages were: light weight, easy to set up, improves posture and it is flat to carry. ISS has chosen to distribute the Riser stand to all employees.

Employee, ISS Facility Services

R-Go HE Mouse

Most participants were satisfied to very satisfied with the use of the R-Go HE mouse. A major advantage is that the mouse improves the posture (of hand and forearm). A number of participants indicated that they had to get used to the new way of using the mouse.

"The HE Mouse is a super device. Forces you to sit differently and to keep your shoulders low."

Employee, ISS Facility Services

R-Go Split Break Keyboard

Most participants were satisfied to very satisfied with the use of the R-Go Split Break keyboard. The advantages they mentioned were that the keyboard is nice to use and handy in two parts (also for carrying). One comment that was made was that for optimal use of the split keyboard, blind typing would be an added value.

"I think that for many people the products can provide relief/support for any complaints or discomfort caused by computer work."

Employee, ISS Facility Services

75%

of the participants indicate in the evaluation form to recommend the R-Go Tools products to others.

Less complaints with the products of R-Go Tools

Half of the participants reported in the evaluation form to have physical work related complaints before they started working with the products of R-Go Tools. Except for 1 participant, all participants indicate that the R-Go Tools products have contributed to the reduction of these complaints.

"The products are a welcome addition to the (mobile) workplace. I notice that the days at home are more pleasant because of the natural posture I automatically assume by working with the laptop stand."

Employee, ISS Facility Services