R-Go HE Sport Ergonomic Mouse

Product information

Vertical mouse: prevents RSI

The HE Sport has a vertical grip which provides a neutral, relaxed position of the hand and wrist. You move from the forearm instead of your wrist, which prevents RSI. The mouse fits comfortably in your hand, and supports your wrist and fingers.

Specifications

Model and function

Connection

System requirements

Power supply

General

Logistical information

Recommended products

FAQs

• The mouse is defect, can I get a new mouse?

  The warranty period for this mouse is two years. If you bought your mouse less than two years ago, please contact your dealer. The dealer or our company will provide you with a new mouse.

• My mouse is working with older versions of Windows but refuses to work with Windows 10. Can I fix this myself?

  Yes you can. Follow the instructions to delete the driver and reinstall it. Click the Windows button on your keyboard or on your screen. Now search for 'Bluetooth and other devices' or go to settings and click 'Bluetooth and other devices'. If your device it attached to the computer, you will see the mouse there under the name 'USB Gaming Mouse' or 'USB Mouse'. Click on it, and select 'Delete'. Now plug out your mouse and plug it in your computer again. The standard driver will be installed again and your mouse should work as usual.

• Does this mouse come with a dongle?

  No, this mouse uses a bluetooth connection to connect directly to the computer. That means that an extra dongle is not necessary. On your laptop/tablet/desktop or other device, add a bluetooth device and pair the mouse with your device. Your mouse is now ready to be used.

• How do I change the DPI of the mouse?

  Click and hold the right click button + schrollwheel for 3 or 4 seconds and then release the buttons.

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