Terms and Conditions

The Terms and Conditions were last updated on September 19, 2025.

1. Introduction

These Terms and Conditions apply to this website and to transactions relating to our products and services. You may be bound by additional agreements relating to your relationship with us or to products or services you receive from us. If any provisions of the additional agreements conflict with provisions of these Terms and Conditions, the provisions of the additional agreements shall prevail.

2. Binding

By registering, accessing, or otherwise using this website, you hereby agree to be bound by the terms and conditions set forth below. Your use of this website constitutes your acknowledgment and acceptance of these terms and conditions. In certain cases, we may also ask you to expressly agree to them.

3. Electronic Communication

By using this website or communicating with us electronically, you agree and acknowledge that we may communicate with you electronically or send you an email, and you agree that all agreements, notices, disclosures, and other communications that we send to you electronically satisfy any legal requirement. This includes, but is not limited to, the requirement that such communications be in writing.

4. Intellectual property

We or our licensors own and control all copyrights and other intellectual property rights in the website and the data, information, and other resources displayed on or accessible through the website.

4.1 All rights reserved

Unless otherwise specified, no license or other right under any copyright, trademark, patent, or other intellectual property right is granted to you. This means that you may not use, copy, reproduce, perform, display, distribute, embed in an electronic medium, modify, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form without our prior written permission, except and only to the extent otherwise specified in the provisions of mandatory law (such as the right to quote).

5. Newsletter

Notwithstanding the above, you may forward our newsletter in electronic form to other persons who may be interested in visiting our website.

6. Third-party property

Our website may contain hyperlinks or other references to other parties’ websites. We do not monitor or review the content of other parties’ websites referenced from this website. Products or services offered by other websites are subject to the terms and conditions of those third parties. Opinions or materials expressed on these websites are not necessarily shared or endorsed by us. We are not responsible for the privacy practices or content of these websites. You bear all risks associated with using these websites and related third-party services. We accept no responsibility for any loss or damage of any kind resulting from your disclosure of personal data to third parties.

7. Responsible use

By visiting our website, you agree to use it only for the purposes intended and permitted by these terms and conditions, additional agreements with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You may not use our website or services to use, publish, or distribute material that consists of malicious computer software (or linked to it). Do not use the data collected on our website for direct marketing activities, and do not perform any systematic or automated data collection activities on or in relation to our website. Participation in activities that cause or may cause damage to the website or that impair the performance, availability, or accessibility of the website is strictly prohibited.

8. Registration

You may register for an account on our website. During this process, you may be required to select a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to disclose your passwords, account information, or secure access to our website or services to any other person. You may not allow any other person to use your account to access the website, as you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password. After terminating your account, you may not create a new account without our permission.

9. Refund and return policy

9.1 Right of withdrawal

You have the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period expires after 30 days from the day on which you or a third party specified by you, other than the carrier, acquires physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter by post, fax, or email). Our contact details are provided below. You may use the attached sample withdrawal form, but this is not mandatory. You may also complete and submit the sample withdrawal form or another clear statement electronically on our website. If you use this option, we will immediately send you confirmation of receipt of such withdrawal on a durable medium (e.g., by email). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period expires.

9.2 Effects of withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery method offered by us), without delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will make this refund using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise. In any case, there will be no fees for this refund. You must return the goods or hand them over to us or to a person authorized by us to receive the goods immediately and in any case no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you return the goods before the 14-day period expires. We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier. You must bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. Please note that there are some legal exceptions to the right of withdrawal and therefore some items cannot be returned or exchanged. We will inform you if this applies to your specific case.

10. Submission of ideas

Do not submit any ideas, inventions, works of authorship, or other information that may be considered your intellectual property and that you wish to present to us, unless we have previously signed an intellectual property agreement or a confidentiality agreement. If you provide us with such information without such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in existing or future media.

11. Termination of Use

We may, at our sole discretion, modify or discontinue access to the Website or any service on it, temporarily or permanently, at any time. You agree that we shall not be liable to you or any third party for any such modification, suspension, or discontinuance of your access to or use of the Website or any content you may have shared on the Website. You are not entitled to compensation or other payment, even if certain features, settings, and/or content that you have contributed or relied on are permanently lost. You may not circumvent or attempt to circumvent any access restriction measures on our website.

12. Warranties and Liability

Nothing in this section limits or excludes any warranty implied by law that would be unlawful to limit or exclude. This website and all content on the website are provided “as is” and “as available” and may contain inaccuracies or typographical errors. We expressly disclaim any express or implied warranty of any kind with respect to the availability, accuracy, or completeness of the content. We do not warrant that:

• This website or our products or services will meet your requirements.
• This website will be available uninterrupted, timely, secure, or error-free;
• The quality of any products or services purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes or is intended to constitute legal, financial, or medical advice of any kind. If you require advice, you should consult an appropriate professional. The following provisions of this section apply to the maximum extent permitted by law and do not limit or exclude our liability in respect of matters which it would be unlawful or illegal for us to limit or exclude. In no event shall we be liable for any direct or indirect damages (including damages for lost profits or revenue, loss or corruption of data, software, or database, or loss or corruption of property or data) incurred by you or any third party arising out of your access to or use of our website. Unless expressly stated otherwise in an additional agreement, our maximum liability to you for all damages arising out of or in connection with the website or products and services marketed or sold through the website, regardless of the form of legal action imposing liability (whether in contract, equity, negligence, wilful misconduct, tort or otherwise) shall be limited to the total price you have paid to us to purchase such products or services or to use the website. This limitation applies in aggregate to all your claims, actions and causes of action of any kind and nature.

13. Privacy

In order to access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that all information you provide will always be accurate, correct, and up to date. We take your personal information seriously and are committed to protecting your privacy. We will not use your email address for unsolicited emails. All emails sent by us to you will only relate to the provision of agreed products or services. We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Policy and our Cookie Policy.

14. Export Restrictions / Compliance with Laws

Access to the website from territories or countries where the content or purchase of the products or services sold on the website is illegal is prohibited. You may not use this website in violation of the export laws and regulations of the Netherlands.

15. Assignment

You may not assign, transfer, or delegate your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this section shall be void.

16. Breaches of these Terms and Conditions

Notwithstanding our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website and contacting your internet service provider with a request to suspend your access to the website and/or taking legal action against you.

17. Force majeure

Except for the payment obligation, a delay, failure, or omission by either party in performing or complying with any of its obligations under this Agreement shall not be deemed a breach of these Terms and Conditions if and for so long as such delay, failure, or omission arises from any cause beyond the reasonable control of such party.

18. Indemnification

You agree to indemnify, defend, and hold us harmless from and against any and all claims, liabilities, damages, losses, and costs related to your violation of these Terms and Conditions and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs, and expenses related to or arising from such claims.

19. Waiver

Failure to enforce any provision of these Terms and Conditions and any agreement, or failure to exercise any termination option, shall not be deemed a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any such agreement or any part thereof, or the right thereafter to enforce any and every provision.

20. Language

These Terms and Conditions shall be interpreted and construed exclusively in English. All communications and correspondence shall be conducted exclusively in this language.

21. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and our Cookie Policy, constitute the entire agreement between you and R-Go Tools BV with respect to your use of this website.