This privacy policy was last updated on July 22, 2025, and applies to citizens and persons with permanent residence in the European Economic Area and Switzerland.
In this privacy policy, we explain how we handle the data we receive from you via https://www.r-go-tools.de. We recommend that you read this policy carefully. We comply with data protection regulations when processing your data. This means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this with the help of this privacy policy;
- we strive to limit our collection of personal data to only the personal data necessary for legitimate purposes;
- in cases where your consent is required, we first ask for your explicit consent to process your personal data;
- we take appropriate security measures to protect your personal data and also require this of parties who process personal data on our behalf;
- We respect your right to access your personal data or to have it corrected or deleted at your request. If you have any questions or would like to know exactly what data we hold about you, please contact us.
1. Purpose, data, and retention period
We may collect or receive personal data for a variety of purposes related to our business operations, which may include the following: (click to expand)
1.1 Contact – by phone, mail, email, and/or web forms
For this purpose, we use the following personal data:
- First and last name
- Account name or alias
- A home or other physical address, including street name and city or town name
- An email address
- A phone number
The basis on which we are permitted to process this data is:
This is necessary for the performance of a contract or for preparatory measures in connection with a contract to which the data subject is party.
Retention period
We only store this data until the end of the service.
1.2 Payments
For this purpose, we use the following personal data:
- First and last name
- Account name or alias
- A home address or other physical
- address, including street name and name of a city or town
- An email address
- A phone number
The basis on which we are permitted to process this data is:
1.3 Registering an account
For this purpose, we use the following personal data:
- First and last name
- Account name or alias
- A home address or other physical address, including street name and city or town name
- An email address
- A phone number
The basis on which we are permitted to process this data is:
Retention period
We only store this data until the service is terminated.
1.4 Newsletter
For this purpose, we use the following personal data:
- First and last name
- Email address
The basis on which we are permitted to process this data is:
Retention period
We only store this data until the end of the service.
1.5 To offer services or products that a customer wishes to purchase or has purchased.
For this purpose, we use the following personal data:
- First and last name
- Account name or alias
- A home address or other physical address, including street name and name of a city or town
- An email address
- A phone number
The basis on which we are permitted to process this data is:
Retention period
We only store this data until the service is terminated.
1.6 To comply with legal obligations:
For this purpose, we use the following personal data:
- First and last name
- Account name or alias
- A home address or other physical address, including street name and name of a city or village
- An email address
- A phone number
The basis on which we are permitted to process this data is:
Retention period
We only store this data until the service is terminated.
1.7 Collection and analysis of statistics to improve the website.
For this purpose, we use the following personal data:
- Information about internet activity, including but not limited to browsing history, search history, and information about a consumer’s interaction with a website, application, or advertisement
The basis on which we are permitted to process this data is:
Retention period
We only store this data until the service is terminated.
1.8 Deliveries
For this purpose, we use the following personal data:
- First and last name
- Account name or alias
- A home address or other physical address, including street name and name of a city or village
- An email address
- A telephone number
The basis on which we are permitted to process this data is:
Retention period
We only store this data until the service is terminated.
2. Cookies
Our website uses cookies. For more information about cookies, please see our cookie policy.
3. Disclosure practices
We disclose personal data when we are required to do so by law or court order, e.g., at the request of a law enforcement agency, to the extent permitted by law, to provide information, or for an investigation into a matter relating to public safety.
If our website or company is acquired or sold as part of a merger or takeover, your data may be disclosed to our advisors and potential buyers and transferred to the new owners.
We have entered into a data processing agreement with Google.
Google is not permitted to use the data for other Google services.
We block the disclosure of full IP addresses.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit misuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
5. Third-party websites
This privacy policy does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will treat your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.
6. Changes to this privacy policy
We reserve the right to make changes to this privacy policy. It is recommended that you read this privacy policy regularly to stay informed of any changes. In addition, we will actively inform you whenever possible.
7. Access to and modification of your data
If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the following information. You have the following rights:
- You have the right to know why your personal data is needed, what happens to it, and how long it is stored.
- Right of access: You have the right to access your personal data known to us.
- Right to rectification: You have the right to supplement, correct, delete, or block your personal data at any time.
- If you give us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.
- Right to transfer your data: You have the right to request all your personal data from the controller and transfer it in full to another controller.
- Right to object: You can object to the processing of your data. We will comply with this unless there are legitimate reasons for processing.
Please always clearly state who you are so that we can be sure that we do not change or delete data belonging to the wrong person.
8. Submitting a complaint
If you are not satisfied with the way we handle the processing of your personal data, you have the right to submit a complaint to the data protection authority.
9. Contact details
R-Go Tools BV
Techniekweg 15
4143 HW Leerdam (UT)
The Netherlands
Website: https://www.r-go-tools.de
Email address: info@r-go-tools.com
Telephone number: +31 (0)345 758 000
10. Data requests
For the most frequently asked questions, we also offer you the option of using our data request form.
Name
Email address
Submit a request to access the data we process about you.
Submit a request to delete the data if it is no longer relevant.
Submit a request to receive an export file of the data we process about you.